Campaign Services

Brand & Marketing Strategy, Media Relations, Influencer Relations, Social Media

Client Since

2025

Industry

Travel and Hospitality

Website

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How we did it 

Hotel Paradox is a boutique hotel in downtown Santa Cruz known for its modern design and immersive guest experiences.

The Challenge

They needed a fresh brand strategy and visual content that would reposition them as a premium yet playful destination for both locals and travelers, while boosting visibility and bookings.

The Approach

We led a full creative refresh that included brand messaging, seasonal campaign planning, and a photoshoot series showcasing the property’s amenities and unique personality. Content was tailored for social, web, and direct marketing—balancing aspirational storytelling with approachable style.

The Results

  • Increased Instagram engagement by 48% in the first three months

  • Boosted direct bookings through targeted email campaigns

  • Gained media features through elevated brand visuals

The Takeaway

By aligning creative with local lifestyle and guest values, we helped Hotel Paradox own its identity and stand out in a crowded hospitality market.

“The new brand voice finally feels like us.” – Hotel Paradox team